Privacy policy.
Last updated September 2026.
01The short version
We collect only what we need to answer your inquiry and do our work. We don’t sell your information, and we don’t send you marketing you didn’t ask for.
02What we collect
When you use our contact or start form, we collect the details you enter: your name, email, phone (optional), industry, and any message. If you email or call us, we keep that correspondence. We may also collect basic, aggregate analytics about how the site is used (pages viewed, device type), which don’t identify you personally. Separately, the Meta pixel described in section 05 reports your visits to this site back to Meta.
03How we use it
We use your information to respond to you, prepare a proposal, deliver the services you hire us for, and improve the site. That’s it.
04How it’s handled
Form submissions are delivered to us by email through our email provider (Resend). We store your details only as long as needed to serve you and keep normal business records. We do not sell or rent your personal information to anyone.
05Cookies & analytics
This site uses the Meta (Facebook) pixel. It loads a script from Meta that records the pages you view here and sets its own cookies, so we can measure which ads bring people to the site and show ads to people who have visited it. Meta receives your IP address, browser details, and the pages you viewed, and may match that to a Facebook or Instagram account if you have one. We do not send Meta your name, email, or phone number.
We do not run Google Analytics or any other analytics product on this site. The Meta pixel above is the only tracking here. Sites we build for clients may carry their own Google Ads or Meta pixels, which are covered by that client’s own privacy policy.
You can block or clear cookies in your browser without breaking this site, turn off tracking in your Facebook and Instagram ad settings, and use browser tracking protection or an ad blocker. Where the law requires it we’ll honor your consent choices.
06Third parties
We rely on a few trusted providers to run the business (email delivery, hosting, and any analytics or advertising platforms used on your behalf). They process data only to provide their service, under their own privacy terms.
07Retention
We keep your information for as long as needed to respond, deliver services, and meet legal or accounting obligations, then dispose of it.
08Your choices
You can ask us what we hold about you, correct it, or ask us to delete it, subject to records we’re required to keep. Depending on your state of residence, you may have additional rights to access, delete, correct, or opt out of certain uses of your information, and we’ll honor those rights as the law requires. Just reach out.
09Children
Our services are for businesses. We don’t knowingly collect information from anyone under 13.
10Changes & contact
We’ll post any updates here with a new date. Questions or requests: hello@coastalbaydigital.com or (302) 858-3355.