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Software & Systems — Custom Operations Platforms | Coastal Bay Digital
Software & Systems

Sites are the surface.
We build the operating systems underneath.

Booking flows. Routing. Contracts with binding e-signatures. Stripe-backed payments. Field-tech apps. Whole SaaS platforms. The operational backbones we hand-build for businesses that have outgrown off-the-shelf.

The Systems

Three real systems, running
real businesses.

How to read this three systems · all live · all custom

no.01
Mobile Pet Grooming · Operations Sussex County, DE

PetLIFE Mobile
Operations Platform

"Bookings in. Pets clean. Truck on the move."

The whole back-of-house for a mobile grooming spa — from a customer tapping "book" on their phone to the route the van runs the next morning. Routing, scheduling, and booking all live in one custom system, tuned to the realities of a grooming truck (drive time, service mix, the dog who hates baths but tolerates Tuesdays).

  • Public booking flow with pet profiles
  • Service & pricing engine
  • Smart route & schedule generator
  • Owner / staff dashboard
  • SMS & email confirmations
  • Customer rebook history
custom-coded routing-engine stripe-ready mobile-first
petlife / ops · live
This week 14 booked
Route · Tue AM 5 stops · 32 mi
🐶
Bagel · Goldendoodle Full groom · 9:30 AM · Lewes
Confirmed
Live · Hand-Coded
no.02
Quotes · Contracts · Payments Atlantic Source & others

Contract &
Payment Engine

"Quote → contract → signature → deposit. One flow."

A reusable spine that turns proposals into signed, paid agreements without leaving the browser. Powers the customer-facing flow at Atlantic Source and other CBD clients — line-item quotes, terms acceptance with binding e-signature and SHA-256 versioning, Stripe-backed deposits and milestone payments, and a tidy admin to review it all.

  • Custom quote / line-item builder
  • Terms acceptance + checkbox audit
  • Bound e-signature with IP & timestamp
  • SHA-256 versioning of contract terms
  • Stripe deposit / milestone / full pay
  • Customer portal for status & docs
custom-coded stripe-elements e-signature audit-trail
contracts / payment-engine · v3.1
Service Agreement v2.1

Custom Build · Atlantic Source

Order #AS-1042 · 36 mo. terms

Jordan K. Signed 06 May 2026
192.0.2.18 · UTC−04
sha256: 9f4c…a2b1 · accepted · webhook ok
Deposit · paid Stripe · ch_3PqA… · auto-receipt
$500.00
Live · Multi-Tenant
no.03
SaaS Platform · Pool-Service Software ✦ ours, end-to-end

DeweyIQ
Pool-Service Platform

"Six tools, one platform. Built end-to-end, in‑house."

Our own SaaS. DeweyIQ is the platform we built — from the marketing site to the multi-tenant database to the field tech's offline-first phone app — for pool-service companies tired of duct-taping QuickBooks to a route sheet to a group text. Route management, water chemistry, dispatch & GPS, billing, customer portal, payments. All ours.

  • Drag-and-drop route optimization
  • Water chemistry & predictive alerts
  • Live GPS dispatch
  • Automated invoicing & AutoPay
  • Field-tech app (iOS / Android, offline-first)
  • Customer portal & payments
multi-tenant offline-first stripe + ach quickbooks-sync
deweyiq / admin · running
Time saved · per tech
−4.3hrs/wk
▼ vs. last quarter
Invoices paid <14d
98%
▲ AutoPay on
Pools managed
512+
multi-tenant
Routes today 8 techs · live
Modules all green
routingok
chemistryok
billingok
field-appv1.8
portalok
Built & Owned by CBD

What's in the toolbox

Things we wire up
without breaking a sweat.

Stripe Payments

Cards, ACH, AutoPay, deposits, milestone schedules, subscriptions, refunds, webhooks. The whole mess, properly.

E-Signatures & Audit Trails

Binding electronic signatures with IP, timestamp, and SHA-256 versioning of the terms a customer agreed to.

Routing & Scheduling

Route generation, drive-time aware scheduling, live dispatch, calendar surfaces — built for trucks, techs, & humans.

Field-Tech & Mobile Apps

iOS / Android apps that work offline, sync when they reconnect, and don't make your team curse at them.

APIs, Webhooks & Integrations

Stripe, QuickBooks, Twilio, Mailgun, Google Maps, anything with a sane API. We don't write Zapier scripts.

Multi-Tenant SaaS

Roles, permissions, per-tenant theming, billing, white-labeled portals — yours, your customers', their customers'.

Why custom?

"Why not just
buy a SaaS?"

Sometimes the right answer is to subscribe. But when the off-the-shelf tool doesn't fit your operation, doesn't speak to your other tools, and charges per-seat to make you scale wrong — that's when you build your own.

  • No. 01 It fits your workflow, not the other way around.
  • No. 02 No per-seat pricing punishing you for growing.
  • No. 03 Your data stays yours — no vendor lock-in.
  • No. 04 It evolves with you. You ask, we build, you ship.

Got a system
that's held together with duct‑tape?

Spreadsheets, group texts, three SaaS subscriptions, a notebook, your memory. Tell us the mess. We'll scope what it takes to replace it with one real system.